What You Can Expect From Us

Better Payment Practice Campaign

You can expect us to pay all properly presented invoices within 14 days of receipt. Under normal circumstances we aim to have set up a BACS payment within 4 working days of receipt of invoice. Payment then normally takes a further 3 working days.

You can expect us to raise any invoice queries within 7 days of receipt of invoice. If there is a problem with your invoice we would normally contact you by phone, email or CX Messaging in the first instance.

You can expect to receive a Remittance Advice by email within 1 working day of the payment being authorised.

You can expect us to deal with any invoice payment queries courteously and promptly, normally on the day the query is raised. Repeated payment queries for invoices which have already been paid and advised to the subcontractor will often not be dealt with quite so courteously. Please submit any payment queries by email in the first instance to accounts@anywhere.ltd.uk – before emailing please check your own email for the 14 days following submission of your invoice. Under normal circumstances you would receive an email from info@anywhere.ltd.uk with a subject line: ‘Payment Advice’ or ‘Payment advice attached’. Please also check receipts to your bank account for the same period before contacting us.

ANY CONTRACT BETWEEN ANYWHERE LTD AND ITS SUPPLIERS INCLUDES THE CONDITION THAT INVOICES MUST NOT BE ASSIGNED TO BIBBY FINANCIAL SERVICES OR ANY MEMBER OF BIBBY LINE GROUP LIMITED. ANY INVOICES SO ASSIGNED WILL BE REJECTED.

WE WILL NEVER:

Reduce our bank borrowing with unauthorised free credit taken from suppliers.

Use the financial strength of our organisation to impose abnormally extended terms of payment.

Rate suppliers for payment in an order which reflects their bargaining power.

Use a minor invoice error as an excuse to delay payment when we have had the benefit of a good product or service.

Condone a hostile payments relationship which does not match the friendly purchasing one.

To visit our website please CLICK HERE